Microsoft customer support virus

In the Search box, type firewall, and then click Windows Firewall. In the left pane, click Turn Windows Firewall on or off you may be prompted to enter your administrator password. Only download programs from sites that you trust. If you're not sure whether to trust a program that you want to download, enter the name of the program into your favorite search engine to see whether anyone else has reported that it contains spyware.

Read all security warnings, license agreements, and privacy statements that are associated with any software that you download. Never click "Agree" or "OK" to close a window that you suspect might be spyware. Be wary of popular "free" music and movie file-sharing programs, and make sure that you understand all the software packaged with those programs. Use a standard user account instead of an administrator account.

An administrator account can access anything on the system, and any malware run with an administrator account can use the administrator permissions to potentially infect or damage any files on the system. For more information about how to protect a computer against viruses, see Protect my PC from viruses. Want to chat with a live person? Our Answer Tech trained professionals are ready to help: Answer Desk.

Security information and training. For computer virus and security-related support for locations outside North America, go to the Microsoft Support website. This computer is infected by spyware and adware. Click Start , and then type Windows Update in the search box. In the results area, click Windows Update.

Click Check for Updates. Follow the instructions to download and install the latest Windows Updates. Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key. Click the Shortcut tab. Click Open File Location. Right-click the folder, and then click Delete. Click the Download Now button, and then click Run. Follow the instructions to scan your computer and help remove the rogue security software.

Click the Start button, and then click Control Panel. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Was this reply helpful? Yes No. Sorry this didn't help.

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